Pool Service FAQs

Welcome to Citywide Pool Service, Inc.! We've created this FAQ page to answer common questions about our professional pool services. Whether you’re looking for pool cleaning, repairs, or equipment upgrades, we’ve got you covered.

 

Q. What areas do you serve?

A. We proudly provide pool services to the Gainesville, Alachua, and Newberry, FL areas, as well as the surrounding communities.

 

Q. What services does Citywide Pool Service, Inc. offer?

A. Our comprehensive services include:

 

• Pool cleaning and maintenance
• Pool and spa equipment repairs and upgrades, including automation and controls
• Pool and spa electric heat pumps and gas heaters
• Pool inspections
• Green pool restoration and pool shock treatments
• Pool leak detection
• Pool safety fencing

 

Q. Do I need to sign a long-term contract for your services?

A. No. We offer flexible pool maintenance packages that don’t require long-term commitments. You can choose from weekly cleanings, one-time services, or vacation pool care to fit your schedule.

 

Q. How often should I schedule pool maintenance?

A. To maintain a clean and efficient pool, we recommend weekly maintenance. Regular care ensures water quality, cleanliness, and properly functioning equipment.

 

Q. Can you help with my green pool?

A. Absolutely! We specialize in green pool restoration. Using professional pool shock treatments and advanced cleaning techniques, we’ll transform your green pool into a sparkling, swim-ready oasis.

 

Q. What does your maintenance package include?

A. Our maintenance package typically includes the following services:

• Water testing and balancing
• Debris removal
• Equipment checks
• Comprehensive pool cleaning

 

Q. How can I tell if my pool has a leak?

A. Here are some common signs of a pool leak:

• Unexpected water loss
• Cracks in the pool structure
• Wet spots around the pool or equipment

If you notice any of these, our expert technicians can perform detailed pool leak detection to find and resolve the issue quickly.

 

Q. Do you repair pool equipment?

A. Yes, we handle repairs for all types of pool equipment, including:

• Pumps
• Filters
• Heaters
• Automation systems

We also offer equipment upgrades, such as automation controls that allow you to manage your pool’s functions conveniently from your smartphone.

 

Q. Do you offer pool reopening services?

A. Yes! We provide comprehensive pool reopening services to prepare your pool for the swimming season. This includes cleaning, equipment inspections, water balancing, and ensuring everything is in proper working order.

 

Q. What if my pool was neglected during the off-season?

A. No problem! We specialize in restoring neglected pools by removing debris, addressing green water, and making necessary repairs to bring your pool back to life.

Still Have Questions?

If you have any additional questions or concerns about our pool services, feel free to reach out to a member of our team. Whether you’re in need of a little pool maintenance, new equipment, or a pool repair service, we’re here to help.

 

Your pool deserves the best care. Trust Citywide Pool Service, Inc. to get the job done right!