Pool Service FAQs

Welcome to Citywide Pool Service, Inc.! We've created this FAQ page to answer common questions about our professional pool services. Whether you’re looking for pool cleaning, repairs, or equipment upgrades, we’ve got you covered.

 

Q. What areas do you serve?

A. We proudly provide pool services to the Gainesville, Alachua, and Newberry, FL areas, as well as the surrounding communities.

 

Q. What services does Citywide Pool Service, Inc. offer?

A. Our comprehensive services include:

 

• Pool cleaning and maintenance
• Pool and spa equipment repairs and upgrades, including automation and controls
• Pool and spa electric heat pumps and gas heaters
• Pool inspections
• Green pool restoration and pool shock treatments
• Pool leak detection
• Pool safety fencing

 

Q. Do I need to sign a long-term contract for your services?

A. No. We offer flexible pool maintenance packages that don’t require long-term commitments. You can choose from weekly cleanings, one-time services, or vacation pool care to fit your schedule.

Q: Why should I choose a professional pool service company? 

A: A professional pool service company like ours brings experience, the right tools and chemicals, and consistent care so your pool stays clean, balanced, and ready for swimming without the guesswork. 

Q: What should I do if my pool turns green? 

A: If your pool water turns green, it’s usually due to algae growth or imbalanced chemistry. We offer green pool restoration, where we test and balance your water and apply professional pool shock and cleaning techniques to clear the water and restore proper balance. 

 

Q. Can you help with my green pool?

A. Absolutely! We specialize in green pool restoration. Using professional pool shock treatments and advanced cleaning techniques, we’ll transform your green pool into a sparkling, swim-ready oasis.

Q: Do you offer ongoing pool maintenance? 

A: Yes! We provide regular pool maintenance services, including weekly cleanings, water testing, equipment checks, and any needed adjustments to keep your pool running smoothly. 

 

Q. What does your maintenance package include?

A. Our maintenance package typically includes the following services:

• Water testing and balancing
• Debris removal
• Equipment checks
• Comprehensive pool cleaning

Q. How often should I schedule pool maintenance?

A. To maintain a clean and efficient pool, we recommend weekly maintenance. Regular care ensures water quality, cleanliness, and properly functioning equipment.

Q: What is involved in a pool inspection? 

A: A pool inspection includes a detailed check of the pool structure and all pool equipment. We look for visible issues, test the operation of equipment, check for early signs of leaks, and provide recommendations or cost estimates for any needed fixes. 

Q: How often should I have my pool inspected? 

A: A pool inspection is typically recommended once a year, especially before peak swimming season or when buying or selling a home. Regular inspections help identify issues with pool equipment, plumbing, pool pumps, heaters, and other components before they turn into larger repairs. Inspections are also useful if you notice water loss, equipment not operating correctly, or changes in water quality. 

Q: How do you detect pool leaks? 

A: Pool leak detection involves checking for unexplained water loss, inspecting around the pool structure and equipment, and using specialized techniques to locate leaks, even those that aren’t obvious to the naked eye. Once found, we can also perform repairs. 

 

Q. How can I tell if my pool has a leak?

A. Here are some common signs of a pool leak:

• Unexpected water loss
• Cracks in the pool structure
• Wet spots around the pool or equipment

If you notice any of these, our expert technicians can perform detailed pool leak detection to find and resolve the issue quickly.

 

Q. Do you repair pool equipment?

A. Yes, we handle repairs for all types of pool equipment, including:

• Pumps
• Filters
• Heaters
• Automation systems

We also offer equipment upgrades, such as automation controls that allow you to manage your pool’s functions conveniently from your smartphone.

 

Q. Do you offer pool reopening services?

A. Yes! We provide comprehensive pool reopening services to prepare your pool for the swimming season. This includes cleaning, equipment inspections, water balancing, and ensuring everything is in proper working order.

Q: When is the best time to reopen my pool? 

A: Many pool owners choose to reopen their pool in early spring, once temperatures are consistently warm and before heavy pool use begins. Reopening at this time allows for pool cleaning, water balancing, equipment checks, and any needed pool repairs to be completed before regular swimming starts. Early reopening can also help prevent algae growth and green pool conditions. 

 

Q. What if my pool was neglected during the off-season?

A. No problem! We specialize in restoring neglected pools by removing debris, addressing green water, and making necessary repairs to bring your pool back to life.

Q: What pool repairs can you perform? 

A: We handle a variety of pool repairs from broken pumps and leaky equipment to issues with heaters or automation systems. Our goal is to address problems quickly to minimize downtime and additional damage. 

Q: Do you sell or install pool pumps and heaters? 

A: Yes, we offer and can install swimming pool pumps and pool heaters, helping you choose the right equipment for your pool size and usage. 

Q: Do you provide free estimates? 

A: Yes, you can call us or contact us through our website for a free estimate on repairs, installations, inspections, and more. 

Still Have Questions?

If you have any additional questions or concerns about our pool services, feel free to reach out to a member of our team. Whether you’re in need of a little pool maintenance, new equipment, or a pool repair service, we’re here to help.

 

Your pool deserves the best care. Trust Citywide Pool Service, Inc. to get the job done right!